If you haven't collected money from a customer in a while, you may need to send them a collection letter to force them to pay up. This letter is the final step in the collection process and should include a reference to the previous letter and a warning of legal action if payment isn't made on time. This type of letter is typically composed by a seller and sent to the buyer to collect unpaid dues.
The first part of the letter asks for a response from the customer. The tone will be different than the others, and the purpose is to get the customer to respond immediately. This letter also informs the customer that the company is considering hiring a collection agency or hiring a lawyer to pursue the account.
The second part of the letter consists of the debtor's name, the amount due, and a deadline by which they should pay. It is also important to state that the debtor is entitled to five days to pay the balance. A validation letter must be sent within five days after the first contact. It should include the same information as the first contact, but it should contain more details about the debtor.
A collection letter should be short and concise, without ambiguous language. It should also reflect the professionalism of the business. It should be signed personally, if possible. And it should use persuasive language to persuade the debtor to pay up.
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